HPO Mainstage concerts are presented online to allow your entire household to experience the magic of the orchestra from the comfort of home!
Our online concerts are presented “on-demand” meaning they can be watched at any time, as many times as you like following the advertised premiere date and time. Each online concert is viewable for a full 14 days after its premiere date.
Accessing Online Concerts
Online HPO concerts are hosted on our online platform. Access concerts and talks you have purchased by logging into your account at broadcast.hpo.org.
HPO online concerts and talks require the viewer to have access to at least one device with a wi-fi or data plan connection. We also recommend that you use:
- The newest version of one of the following internet browsers: Google Chrome, Firefox, Microsoft Edge, Safari, or Opera
- Internet connection with 500+ Kbps. Test your internet speed here.
Account on Our Online Platform
After purchasing an online concert ticket, you will receive an email providing access to your account on our online platform. Once logged in, you will be able to see all concerts purchased and watch those that are already available.
If you purchased your online ticket several weeks or months ago and cannot locate the initial email, you can still set your password and log in! Visit www.broadcast.hpo.org and click the gold ‘V’ symbol at the top right side of the page to access the log in screen. From here, you will be able to reset a password for your account OR request a ‘magic link’ that allows you to access your account without a password.
If you have issues accessing your account, please email firstname.lastname@example.org
Watch on your computer, tablet or smartphone
- Visit broadcast.hpo.org and log in (See instructions for setting/recovering password above)
- Click on the performance you wish to watch
- Each concert will become available to view on the platform on its online broadcast date. Click the play button on the video.
Watch on your TV
We recommend casting to your Smart TV from an Android device or using Airplay to your Smart TV from an Apple device. We do not recommend viewing concerts on Smart TV-based browsers.
Not sure if you have a Smart TV?
A smart TV uses your home internet network to provide streaming video and services on your TV, connecting via wired Ethernet or Wi-Fi. Click below to find information on how to tell if you have a Smart TV, or if your TV can be adapted to watch our broadcasts.
Chromecast, Roku, Amazon Fire Stick/Fire Cube or Apple TV
Many recent TV models can gain internet access through a separate, inexpensive streaming-media player. This player can be plugged into a port on your TV.
Before purchasing any of the devices below, be sure that they are compatible with your current television.
Chromecast or Chromecast Ultra
If you have a Chromecast or Chromecast Ultra, you can cast HPO broadcasts from your smartphone, tablet, or computer by clicking the “cast” symbol at the bottom of the video player. Download complete instructions below.
If you have a Roku TV or a Roku streaming player, you can cast HPO broadcasts from your smartphone, tablet or computer by clicking the “cast” symbol at the bottom of the video player. Download complete instructions below.
Amazon Fire Stick / Amazon TV Fire Cube
If you have a Fire Edition Smart TV or use an Amazon Fire Stick or TV Cube, you can cast HPO broadcasts from your smartphone, tablet, or computer by clicking the “cast” symbol at the bottom of the video player. Download complete instructions below.
Apple TV (when paired with Apple TV or iPhone)
If you have an Apple TV device, you can use a smartphone or tablet to “cast” the device screen onto your TV.
Connect TV directly to computer with an HDMI Cable
TV sets more than 10 years old may have this capability. Click below to read the instruction sheet to learn connecting an HDMI cable.
Here are a few things to try if you are experiencing issues playing our video or casting to a television.
- Try opening the video in a different browser. We recommend using the latest version of Google Chrome. If you are watching using the “Airplay” function on an Apple device, we recommend using the latest version of the Safari web browser.
- Try opening the video on a different device. If you are experiencing issues on a phone or tablet, try opening the video on a computer or laptop.
- Check your Wi-Fi connection. Try using a different internet network. If you have a phone data plan, try opening the broadcast site on your phone using this as a test. Try moving your viewing device closer to your home’s Wi-Fi router or vice-versa for a stronger signal
- Use a search engine, querying the specific devices you are trying to connect. There are likely step-by-step instructions or even video tutorials online for your specific setup!
- Update your web browser. Our digital concert platform operates best on the latest version of Google Chrome but also operates on Safari and Firefox. If you experience challenges playing a concert or accessing your account, make sure you are using the latest version of your web browser.
- Clear your internet cache and cookies. Updates are made to our online concert platform on a regular basis to ensure the best patron experience possible. If you are experiencing challenges playing a concert or accessing your account, it might be because your web browser cache is “remembering” an outdated version of our platform. Clearing your cache and cookies can fix this!
- Restart your device. If you have repeatedly tried to access your account with no success or continue to experience challenges viewing concerts after having addressed the above points, close your web browser and turn your device off and back on again.
- If you’re experiencing issues accessing your online concert package, please email email@example.com