Select HPO Mainstage concerts are presented online to allow your entire household to experience the magic of the orchestra from anywhere with an internet connection on a computer, tablet, or certain TVs.
Our online concerts are presented “on-demand” meaning they can be watched at any time, as many times as you like. Each online concert is viewable for a full 14 days.
Accessing Online Concerts
On the day the on-demand concert becomes available, purchasers will receive an email from HPO Patron Services Manager Heather Hollis (email@example.com) with a link for direct access to the performance video. Digital program notes will be shared in the same email.
Watching on your Computer, Tablet or Smartphone
Simply click the link provided by email on the day the concert becomes available and watch the concert on your web browser.
Watching on your Television
If your TV has Casting and/or Airplay capabilities, you can watch the concert on your TV using the Vimeo app for Android and iOS. The Vimeo app can be downloaded from the Google Play Store on an Android smartphone or tablet, or from the App Store on an iPhone or iPad. Users will need to create a free Vimeo account in order to use the app. If you experience challenges watching the video on your TV, please review Vimeo’s support documents.
HPO online concerts and talks require the viewer to have access to at least one device with a wi-fi or data plan connection. We also recommend that you use:
- The newest version of one of the following internet browsers: Google Chrome, Firefox, Microsoft Edge, Safari or Opera
- Internet connection with 500+ Kbps. Test your internet speed here.
- If you are using the Vimeo app to cast to your TV, make sure you have the most up-to-date version installed.
Watch on your TV
Many recent TV models can gain internet access through a separate, inexpensive streaming-media player. This player can be plugged into a port on your TV.
Before purchasing any of the devices below, be sure that they are compatible with your current television.
Cast or Airplay videos using one of the following external devices:
- Chromecast or Chromecast Ultra
- Amazon Fire Stick / Amazon TV Fire Cube
- Apple TV
Here are a few things to try if you are experiencing issues playing our video or casting to a television.
- Try opening the video in a different browser. We recommend using the latest version of Google Chrome. If you are watching using the “Airplay” function on an Apple device, we recommend using the latest version of the Safari web browser.
- Try opening the video on a different device. If you are experiencing issues on a phone or tablet, try opening the video on a computer or laptop.
- Check your Wi-Fi connection. Try using a different internet network. If you have a phone data plan, try opening the broadcast site on your phone using this as a test. Try moving your viewing device closer to your home’s Wi-Fi router or vice-versa for a stronger signal
- Use a search engine, querying the specific devices you are trying to connect. There are likely step-by-step instructions or even video tutorials online for your specific setup!
- Update your web browser. The streaming platform we use operates best on the latest version of Google Chrome but also operates on Safari and Firefox. If you experience challenges playing a concert or accessing your account, make sure you are using the latest version of your web browser.
- Restart your device. If you have repeatedly tried to view the concert video with no success or continue to experience challenges viewing concerts after having addressed the above points, close your web browser and turn your device off and back on again.
- If you’re unable to access the concert video or did not receive the link, please email firstname.lastname@example.org